You work at bakery. A customer arrives and decides to order a birthday cake. She says, “Good Morning, I would like to order a cake for my husband’s birthday. I want the cake to say “Happy Birthday John.” I would like to pick it up in a few days.” 1) Did the customer give you enough information to place the order? 2) What was she clear or unclear about ? 3) Before the customer leaves, what questions would you ask her in order to properly place the order?

Answers

Answer 1

Answer:

Q1 no

Explanation:

because she didn't tell the exact she would pick up the order

Answer 2

Answer:

Explanation:

1) The customer did not give enough information to place the order.

2) She was clear about it being a cake for a birthday, however she did not specify cake type, color, spelling for name, how long a few days would be, or a way to contact her.

3)What kind of cake would you like? What color do you want the cake to be? How is the name spelt? Can you give a specific date and time for pick-up? Can I get your number to place the order?


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